Integrations / Google
Business Connector for Google Business Profile
See your Google reviews in one place, reply to them, and keep your listing's details and posts up to date from your dashboard.
What it does for you
Reviews in one inbox
New Google reviews for each of your locations appear in your dashboard as they arrive.
Replies you approve
Write a reply, or edit a suggested draft, and it is published to Google when you approve it or under a rule you set.
Profile and posts
Update your description, website, phone number, hours, booking link and Google posts, and see how many people viewed, called or asked for directions.
What it can see, and what it never will.
Each part is requested only when you switch that feature on.
With your permission
- Your business accounts and locations
- Reviews: the text, star rating and reviewer's name
- Profile details, photos and performance figures
- The listing details you choose to update
Never
- Your Google password
- Your Gmail, Drive or Calendar (those are separate connections)
- Reviews of any other business
- Using your reviews for advertising
Review text, star rating and reviewer name may be sent to Anthropic's Claude, under terms that forbid training on it, only to draft a reply for you. Nothing is posted without your approval or a rule you set.
Switch Google Business Profile off whenever you like. The stored access is deleted the moment you do.
The exact permissions
For reviewers and the curious: the permissions requested, the data each one reaches, and why.
| Permission | Data reached | Why |
|---|---|---|
https://www.googleapis.com/auth/business.manage | Business accounts, locations, reviews, the listing's details and posts. | To show your reviews, publish the replies you approve, and make the profile changes and posts you ask for. |
openid, userinfo.email | The Google account's email address. | To show you which Google account is connected. |
How to disconnect Google Business Profile
From your dashboard
Open Connections and press Disconnect next to Google Business Profile. The stored access is deleted immediately.
From Google Account permissions
Open myaccount.google.com/permissions, choose Business Connector, then Remove access. Open it
To delete everything we hold, see data deletion.